Support that keeps your build moving

Whether a motor driver is misbehaving or a chassis part won't fit, the forum is the first place to look. If you need a direct hand, the team behind Botrose answers quickly and points you to the right thread or person.

Most questions about wiring, code, or sourcing parts are already answered in the community archives. For anything else, reach out below and we'll route it properly.

Response times

  • Forum thread replies Within 24 hours
  • Direct support messages 1-2 working days
  • Build log troubleshooting 48 hours

Community forum

Post your question in the relevant project category. Include photos of your wiring and the exact error message to get useful answers faster.

Browse common questions

Direct message

For account issues, reporting a problem, or a question that doesn't fit a public thread, write to us directly and we'll take it from there.

info@botrose.com

Phone support

Prefer to talk it through? Call during working hours for help with urgent build problems or supplier questions.

+27(15)6686236

Workshop hours

We're around on weekdays and most Saturdays. If you're stuck on a weekend build, the forum is usually the fastest route to an answer.

Mon-Fri, 9:00-17:00 SAST

Before you reach out

Check the guide center for wiring diagrams and common fixes. Many issues are solved with a quick look at the troubleshooting notes.

Visit the FAQ

Contact the Botrose Forum Team

Whether you need help with a stalled build, want to suggest a new project category, or have questions about how the forum works, the right channel is below. We keep replies practical and usually get back within a day or two.

Workshop Address

Prefer to talk through a motor driver issue face to face? Our shared workshop space is open for members who want to test chassis or calibrate sensors together.

7766 thandi Squares Suite 537
Britzfontein, NC 2225

Phone and Email

For quick questions about your account, thread moderation, or part sourcing advice, a call or email works best. Leave a clear message if we miss you.

Phone: +27(15)6686236

Email: info@botrose.com

Forum Hours

The forum stays open around the clock, but live support and moderation follow workshop hours. Build logs and replies outside these times are picked up the next morning.

  • Monday to Friday08:00 - 18:00
  • Saturday09:00 - 14:00
  • SundayClosed

Community Channels

Beyond direct contact, the most active help happens in the forum threads themselves. Post your build log under the relevant category, and other hobbyists will jump in with troubleshooting notes and part suggestions. For time-sensitive issues, the phone line is the fastest route.

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